Knowledge Base

← Customer Feedback for Jammit

  1. General App Issues →

    1. Can I run Jammit on more than one device?
    2. Faders do not change volume
    3. I cannot log in to my account on the app
    4. I purchased new songs but the Jammit app does not prompt me to download them
    5. Song in Library loads but will not play

  2. General Product / Content Issues →

    1. Click Track is inaudible even when I maximize the fader
    2. How can I request a song for Jammit?
    3. Notation does not change when rewind transport button is used
    4. Notation does not change when song section seek is used
    5. Notation does not change when song section seek is used

  3. iOS Issues (iPad, iPhone, & iPod Touch) →

    1. Does Jammit run on an iPod Touch 2G (Second Generation)?
    2. During playback my device goes to sleep and playback stops
    3. How do I download my purchased songs? (iOS)
    4. I cannot sign up for an account on my iOS app (iPad, iPhone, iPod touch)
    5. I purchased songs, but when I click "Check Purchases" in the app, no new songs are shown as ready for download

  4. Jammit Account/Purchased Content Issues →

    1. Cannot enable/disable songs in "My Content"
    2. Credit card authorization failed even though card is valid
    3. Requested new password but never received email
    4. Songs appears in "My Content" list but will not download in the Jammit app
    5. User requested password but still cannot log into site

  5. Mac OS X Issues →

    1. Can I download my purchases that I have on my iPad or iPhone into the Mac desktop app?
    2. Does Jammit work on PPC Mac?
    3. How do I adjust the variable slow speed on Mac OS X?
    4. How do I download my purchased song (OS X)?
    5. How do I expand the score viewing area so I can see more of the notation my Mac?

  6. Website Issues (jammit.com) →

    1. How do I add songs to my cart?
    2. I cannot sign into my account on the web site
    3. I cannot sign up for an account on the web site
    4. Links on the site fail
    5. My recovered password is not working

  7. All articles →

    1. Can I download my purchases that I have on my iPad or iPhone into the Mac desktop app?
    2. Can I run Jammit on more than one device?
    3. Cannot enable/disable songs in "My Content"
    4. Click Track is inaudible even when I maximize the fader
    5. Credit card authorization failed even though card is valid

Feedback and Knowledge Base

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